MEEZA Qatar Senior Workplace Services Engineer Jobs 2022 Latest Apply Online Qatar Jobs at: meeza.net

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MEEZA Qatar Senior Workplace Services Engineer Jobs Application Form Such eligible applicants can apply to these positions by submitting their applications to the given application address. Therefore, through online the MEEZA Qatar Senior Workplace Services Engineer Jobs page link provided in the below section, Read all the job details below carefully.

Jobs Summary – MEEZA Qatar Senior Workplace Services Engineer Jobs 

Hiring Organisation MEEZA Services Inc
Job Category Senior Workplace Services Engineer
Duty Station/ Job Location Doha, Qatar
Jobs Type
Jobs in Qatar
Salary QAR 4000 per month (Not Confirm)
Job Req ID
Contract Type Contract/ Pramanent
Job Time Full-Time/ Part-Time 

MEEZA Qatar Senior Workplace Services Engineer Jobs – Description

  • The primary responsibility of the Senior Workplace Services Engineer
    • Provide onsite IT support for clients and users.
    • Be responsible for resolving or escalating customer reported Incidents and Service Requests assigned to the Workplace Services team.
    • Create, document, and review work instructions to help deal with similar incidents and requests.
    • Take full ownership of all open Incidents and Service Requests and update them on a daily basis as a minimum.
    • Ensure that all Workplace Services processes are followed
    • Backlog management to reduce the duration of Incidents or Service Requests remain open
    • Provide guidance to Workplace Services Engineers regarding the escalation process
    • Inform management of any P1 tickets or problematic tickets and escalate accordingly
    • Train new joiners
    • Suggest to management ways to improve the service delivered by the Workplace Services
    • Raise possible KBAs and guides to management for approval and assignment
    • Ensure that all issues related to the Workplace Services Team are escalated immediately to management

    As a result, members of the Workplace Services team must have excellent verbal and written communication skills and troubleshooting skills as well as a thorough knowledge of all MEEZA’s products, services, tools, and Service Management processes.

    • Ability to create work instructions to share acquired knowledge with peers.
    • To work within structured and defined service management practices (Incident, Change, Configuration, Release Management, etc.)
    • To work and be measured against strict Service Level Agreements
    • Provide clients and users with clear, concise updates in relation to their Incidents and requests.
    • Ability to work in all possible shifts.
    • Work within technical strategies driven by business objectives and Enterprise architecture based on industry-recognized standards
    • Must have the ability to work effectively in a multi-national, multi-cultural environment

    All outputs must adhere to the MEEZA SMF and agreed ISO standards

    • Support in the resolution of client-related incidents
    • Support continuous communication with all MEEZA clients on the status of their Service Requests
    • Maintain technical compliance with all business directions and standards

    Undertaking to train entry-level employees

    • Application of best-practises to technical and process development.

    Provide insight on areas for improvement within MEEZA Workplace Services for process effectiveness and increased efficiency.

    This job is free to determine how to achieve clearly defined annual departmental objectives through directing others. It is covered by functional policies (as distinct from procedures) and precedents. It is subject to executive management review and direction.

Qualifications and Experience – MEEZA Qatar Senior Workplace Services Engineer Jobs

  • Knowledge, Skills & Experience:
    • Post-secondary education in IT or related field
    • Current Microsoft or Cisco certifications backed with practical hands-on experience (MCITP, MCTS, CCNA and CCNP)
    • Experience with Active Sync and mobile device support
    • At least 1-year support of Cisco IPT systems.
    • Troubleshooting and problem analysis skills.
    • ITIL v3 Foundation (Training will be provided.)
    • Experience with HP Service Manager is a plus.
    • Operational experience in maintaining complex IT environments.
    • Excellent English written and verbal communication skills. Knowledge of Arabic is a plus.
How to Submit the MEEZA Qatar Senior Workplace Services Engineer Jobs 2022 Application form 

Aspirants who fill this job require eligibility to fill MEEZA Qatar Senior Workplace Services Engineer Jobs. MEEZA Services Inc Application Form for Qatar Job Vacancies 2022 can submit your Application Form with the help of the below-given tips:-

  • Click on the Apply Here Now button available below on this page.
  • You will be redirected to the official webpage of MEEZA Services Inc Jobs Careers.
  • Please select the job according to your qualification.
  • In this case, we are sharing MEEZA Qatar Senior Workplace Services Engineer Jobs.
  • Fill in all the details with 100% correct information as per the given instructions.
  • Now submit the required documents along with CV, qualification certificate, or other.
  • Once check that all the details including name, email, phone number, and given documents are correct.
  • Click on submit button. And waiting for the reply from MEEZA Services Inc Carrier.
 Apply Here Now
Official Website

Note:- Kindly visit the official MEEZA Services Inc job page and once again check all eligibility criteria and available MEEZA Qatar Senior Workplace Services Engineer Jobs. The official link is given above in this article. There is no additional deadline or application fee to apply for MEEZA Services Inc jobs.

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